Terms of Service


1. Coaching Packages and Programs

All fees must be paid on time in order to commence the Package or Program. All packages and programs are non transferable and non refundable. 

If payment plans have been agreed, all payments must be made on time in order to proceed with the Program. 

In either case you are responsible for the full payment of fees for the entire Program regardless of whether you actually attend, complete or use all of the component events, products or inclusions (as applicable).

Your payment plan will be set up through Acuity Scheduling unless otherwise agreed. 

All Programs must be completed within the stated program terms. There will be no credit for enrolments not completed within this time.

The sessions will be delivered by phone call, Zoom or in person as appropriate. 

If you cancel a single session within 12 hours of the appointment your session will be forfeited. A minimum of 12 hours is required to reschedule an appointment.

2. Financial, legal and medical advice disclaimer

The information provided during or in relation to the packages or programs is for general purposes only and it does not purport to be comprehensive or to render specific advice. Nor should it be regarded as financial, legal or medical advice. This disclaimer does not purport to exclude any warranties implied by law which may not be lawfully excluded.

3.   Intellectual Property

All material relating to the Program or Package for which you are enrolling whether presented during, before or after the Program, is subject to copyright and other intellectual property rights.  The copyright in all such materials remains the property of their owners and may not be recorded, used or reproduced, without the written permission of the copyright owner. You agree not to do anything, at any time that would infringe the intellectual property rights in such materials.

Group programs will be recorded and these recordings may be sold as stand alone programs in the future. By participating in any group program, event, retreat or coaching session with Alex Vitty you consent to having your voice recorded and these recordings sold at a later date. You also agree that there will be no financial or other form of compensation for you for this.

4.   Confidentiality

I respect your privacy and must insist that you respect the privacy of other fellow participants in group programs. You agree not to disclose proprietary information, ideas, plans and trade secrets that are disclosed by other Participants in confidence, nor to violate the publicity, privacy or intellectual rights of any Program participant.

5.   Application for Programs and Termination of Program Enrolment

I am committed to providing all clients with a positive experience and may not approve all applications to join the packages or programs. In this case I will refund you the amount paid to us less any enrolment cancellation costs. Once the Program or Package starts, we may terminate this agreement and your participation in the Program without refund or forgiveness of remaining payments if you become disruptive or difficult to work with, if you fail to follow the Program guidelines, or if you impair the participation of others.

6. General

These terms and conditions shall be governed by and construed in accordance with UK law and are subject to the jurisdiction of the UK courts.